Argos Financial services

Client: Argos Financial Services

Making credit feel simple

We worked with Argos to create a brand system for Argos Pay, turning a layered credit proposition into something customers could quickly understand and trust.

For context

Following the sale of the Argos Financial Services card portfolio to NewDay, Argos introduced Argos Pay, a digital-first replacement for the Argos Card. The new platform combines multiple payment options in one account for a simpler, more flexible customer experience.

The challenge

Argos Pay needed to stand out as a new, modern offer while remaining clearly part of the Argos ecosystem. At the same time, it combined multiple credit options, making the proposition harder to communicate.

Our approach

We developed a scalable creative system designed to make the new product easier to understand, balancing clarity with flexibility while maintaining a strong connection to the Argos brand.

What we delivered

  • Brand identity and creative direction
  • Landing page concepts
  • Campaign assets
  • Customer migration communications

Impact

  • 2.4 million customers successfully migrated to Argos Pay
  • 8 million emails and 2 million letters delivered
  • Strong engagement maintained throughout the rollout

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